About this course
A professional driver represents their organisation every time they get behind the wheel — through the safety of their driving, the condition of their vehicle, and the way they treat passengers, clients and other road users. Organisations that invest in their drivers' competence see the returns directly: fewer accidents and claims, lower vehicle maintenance costs, better customer experiences and a more motivated, professional workforce.
This Seya Capital programme gives professional drivers a well-rounded foundation for excelling in their role — covering defensive driving and vehicle handling, regulatory compliance, customer service and professionalism, and the personal development, health and wellness practices that support a long, safe and successful driving career.
Dates, venues & fees
| Dates | Venue | Format | Fee | |
|---|---|---|---|---|
| 8 – 12 Feb 2027 | Arusha, Tanzania | 5 days | US$ 2,100 | Register |
| 15 – 26 Feb 2027 | Nairobi, Kenya | 2 weeks | US$ 3,780 | Register |
| 22 – 26 Feb 2027 | Nairobi, Kenya | 5 days | US$ 2,100 | Register |
Fees are per delegate and exclude travel and accommodation. Every course is also available as in-house training on dates that suit you.
By the end of the course
Participants will be able to:
- Understand the principles of safe, professional and defensive driving
- Apply practical vehicle handling and hazard management skills
- Understand regulatory compliance, documentation and vehicle maintenance responsibilities
- Develop strong customer service and professional communication skills
- Adopt healthy habits that support long-term wellbeing and driving performance
- Plan for personal and career development as a professional driver
Designed for
This Seya Capital programme is suitable for a wide range of professionals, including:
- Professional and corporate drivers
- Fleet and transport supervisors
- Chauffeurs and executive drivers
- Logistics and delivery drivers
- Organisations seeking to formalise driver training and development
Course outline
Day One: Foundations of Professional Driving and Road Safety+
- The role and responsibilities of a professional driver
- Principles of road safety and accident prevention
- Understanding common causes of road traffic accidents
- The link between driver behaviour and organisational risk
- Setting personal standards for professional conduct on the road
Day Two: Defensive Driving and Vehicle Handling Skills+
- Principles and techniques of defensive driving
- Hazard perception and anticipation
- Vehicle handling in adverse weather and road conditions
- Managing speed, following distance and fatigue
- Practical exercise: defensive driving scenario analysis
Day Three: Regulatory Compliance, Documentation and Vehicle Maintenance+
- Understanding traffic laws and licensing requirements
- Vehicle documentation, inspection and record-keeping
- Routine vehicle maintenance and pre-trip checks
- Managing incidents, accidents and reporting requirements
- Insurance considerations and the driver's role in claims prevention
Day Four: Customer Service, Professionalism and Communication+
- Principles of excellent customer service for drivers
- Professional conduct, grooming and vehicle presentation
- Effective communication with passengers and clients
- Managing difficult passengers and challenging situations
- Practical exercise: role-playing customer service scenarios
Day Five: Personal Development, Health, Wellness and Career Growth+
- Managing stress, fatigue and driver wellbeing
- Healthy habits to support long-term driving performance
- Financial literacy and personal planning for drivers
- Setting personal and career development goals
- Course summary, key takeaways and action planning
How you will learn
This Seya Capital programme combines structured presentations with practical demonstrations, group discussion and real-world scenarios. Delegates work through case studies and role-play exercises covering safe driving practice, customer interactions and professional conduct, building skills that translate directly into daily driving duties.
The return on learning
For your organisation
- Reduced accidents, claims and vehicle maintenance costs
- Improved compliance with regulatory and documentation requirements
- A more professional image through drivers' conduct and customer service
- Higher driver retention through investment in personal development
- A safer, healthier and more motivated driving workforce
For you
- Stronger defensive driving and hazard management skills
- Improved understanding of regulatory and compliance responsibilities
- Enhanced customer service and professional communication skills
- Better health, wellness and stress management habits
- A clearer sense of direction for personal and career growth
Seya Capital certificate
On successful completion of this Seya Capital training course, delegates will be awarded a Seya Capital Certificate of Completion.
Training designed around your organisation
Every course can be delivered privately for your institution, at your premises or a venue of your choice, with case studies and content adapted to your sector and regulatory environment.