Management Development Programme
Building the Core Skills of Effective, Confident Management

About this course
Many managers step into their roles having excelled as individual contributors, only to discover that managing people, priorities and performance demands a very different set of skills. Without deliberate development, new and existing managers often rely on instinct or imitation, leading to inconsistent leadership, disengaged teams and missed performance targets. A structured management development programme builds the core capabilities every manager needs to lead their team with confidence and consistency.
This Seya Capital programme equips managers with the essential skills of effective management — covering the transition into management, planning and organising work, leading and motivating people, managing performance, and the communication and problem-solving skills needed to manage confidently and effectively day to day.
Dates, venues & fees
| Dates | Venue | Format | Fee | |
|---|---|---|---|---|
| 10 – 14 May 2027 | Kuala Lumpur, Malaysia | 5 days | US$ 2,900 | Register |
| 17 – 28 May 2027 | Port Elizabeth, South Africa | 2 weeks | US$ 4,770 | Register |
| 24 – 28 May 2027 | Port Elizabeth, South Africa | 5 days | US$ 2,650 | Register |
Fees are per delegate and exclude travel and accommodation. Every course is also available as in-house training on dates that suit you.
By the end of the course
Participants will be able to:
- Understand the transition from individual contributor to effective manager
- Apply practical skills for planning, organising and delegating work
- Lead and motivate teams to achieve consistent performance
- Manage individual and team performance effectively
- Communicate clearly and resolve workplace problems and conflicts
- Build confidence and consistency as a first-line or middle manager
Designed for
This Seya Capital programme is suitable for a wide range of professionals, including:
- Newly appointed managers and supervisors
- First-line and middle managers seeking to strengthen core skills
- High-potential employees being prepared for management roles
- Team leaders and section heads
- Managers who have not received formal management training
Course outline
Day One: The Transition into Effective Management+
- Moving from individual contributor to manager: key shifts required
- Understanding the roles and responsibilities of a manager
- Different management styles and when to apply them
- Self-assessment: identifying personal management strengths and gaps
- Building credibility and trust as a new or developing manager
Day Two: Planning, Organising and Delegating Work+
- Setting clear goals and priorities for the team
- Planning and organising work effectively
- Principles and practice of effective delegation
- Managing time and priorities as a manager
- Practical exercise: planning and delegating a team workload
Day Three: Leading and Motivating People+
- Understanding what motivates individuals and teams
- Building engagement and commitment within the team
- Coaching and developing team members
- Leading a diverse team effectively
- Practical exercise: coaching conversation role play
Day Four: Managing Performance+
- Setting clear performance expectations and standards
- Giving effective feedback, both positive and corrective
- Conducting performance reviews and appraisals
- Managing underperformance constructively
- Practical exercise: conducting a performance feedback conversation
Day Five: Communication, Problem-Solving and Building Confidence+
- Communicating clearly and confidently as a manager
- Managing workplace conflict and difficult conversations
- Problem-solving and decision-making as a manager
- Building a personal management development action plan
- Course summary, key takeaways and action planning
How you will learn
This Seya Capital programme combines structured presentations with practical management exercises, role play and group discussion. Delegates work through real management scenarios from the workplace, building practical skills they can apply immediately in their management role.
The return on learning
For your organisation
- More consistent, confident management practice across the organisation
- Improved team performance, motivation and engagement
- Better planning, organisation and delivery of work
- Reduced workplace conflict and performance issues
- A stronger pipeline of capable managers ready for further responsibility
For you
- A clear understanding of the core skills required of an effective manager
- Improved ability to plan, organise and delegate work effectively
- Practical skills in leading, motivating and developing a team
- Confidence to manage performance and address problems constructively
- Greater overall confidence and competence in the management role
Seya Capital certificate
On successful completion of this Seya Capital training course, delegates will be awarded a Seya Capital Certificate of Completion.
Training designed around your organisation
Every course can be delivered privately for your institution, at your premises or a venue of your choice, with case studies and content adapted to your sector and regulatory environment.
